PROJECT WELLBEING LLC
Member Service Associate
Full Time • Las Vegas
Benefits:
- Training & development
- Wellness resources
- Employee discounts
- Opportunity for advancement
Member Services Associate
Project Wellbeing – Las Vegas, NV
Full-Time | $15 per hour
Position Overview
The Member Services Associate is the front-line guardian of the Project Wellbeing experience. This role preserves the white-glove presentation, operational precision, and environmental control of the facility. From recovery suite turnover to environmental alignment, every detail matters. Associates protect the calm, elevated atmosphere our members expect.
This is a hands-on operational role blending hospitality, discipline, and environmental awareness. We operate seven days per week and hire into fixed, non-rotating schedules.
Available Fixed Schedules
A2 Shift – Monday through Friday (Swing)
9:00 AM to 5:30 PM
A3 Shift – Monday through Friday (Closer)
11:45 AM to 8:15 PM
B1 Shift – Friday through Monday (Opener)
Friday and Monday: 5:45 AM to 2:15 PM
Saturday and Sunday: 6:45 AM to 3:15 PM
B2 Shift – Friday through Monday (Closer)
Friday and Monday: 11:45 AM to 8:15 PM
Saturday and Sunday: 9:45 AM to 6:15 PM
C Shift – Saturday and Sunday, Tuesday and Wednesday (Opener)
Saturday and Sunday: 6:45 AM to 3:15 PM
Tuesday and Wednesday: 5:45 AM to 2:15 PM
Weekend availability is required for B and C shifts.
Key Responsibilities
Project Wellbeing – Las Vegas, NV
Full-Time | $15 per hour
Position Overview
The Member Services Associate is the front-line guardian of the Project Wellbeing experience. This role preserves the white-glove presentation, operational precision, and environmental control of the facility. From recovery suite turnover to environmental alignment, every detail matters. Associates protect the calm, elevated atmosphere our members expect.
This is a hands-on operational role blending hospitality, discipline, and environmental awareness. We operate seven days per week and hire into fixed, non-rotating schedules.
Available Fixed Schedules
A2 Shift – Monday through Friday (Swing)
9:00 AM to 5:30 PM
A3 Shift – Monday through Friday (Closer)
11:45 AM to 8:15 PM
B1 Shift – Friday through Monday (Opener)
Friday and Monday: 5:45 AM to 2:15 PM
Saturday and Sunday: 6:45 AM to 3:15 PM
B2 Shift – Friday through Monday (Closer)
Friday and Monday: 11:45 AM to 8:15 PM
Saturday and Sunday: 9:45 AM to 6:15 PM
C Shift – Saturday and Sunday, Tuesday and Wednesday (Opener)
Saturday and Sunday: 6:45 AM to 3:15 PM
Tuesday and Wednesday: 5:45 AM to 2:15 PM
Weekend availability is required for B and C shifts.
Key Responsibilities
- Execute opening and closing procedures with precision.
- Maintain immaculate lobby, locker rooms, spa, and gym areas.
- Perform rapid, high-quality turnover of recovery modalities between sessions.
- Ensure towel stations, amenities, and consumables remain fully stocked.
- Manage linen flow and support daily facility resets.
- Deliver polished, hospitality-forward member interactions.
- Support scheduling, transactions, phone calls, and member communication.
- Identify and escalate facility or inventory concerns before they impact operations.
Qualifications
- Experience in hospitality, spa, luxury fitness, or service-forward environments preferred.
- Strong attention to detail and environmental awareness.
- Professional presence and communication skills.
- Ability to follow structured SOPs consistently.
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to lift up to 50 pounds.
- Ability to bend, reach, and perform detailed cleaning tasks throughout shift.
Benefits:
- Training & development
- Wellness resources
- Employee discounts
- Opportunity for advancement
Compensation: $15 per hour
Employment is at-will.
Compensation: $15.00 per hour
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